Dear Customers:

Thank you for purchasing MT-Link products. In order to protect your rights and interests, please read the following Warranty Policy carefully

Here’s a summary of the procedure

During the warranty period MT-Link will repair or replace your product with a replacement of equivalent or better functionality. The replacement product is covered by the remaining warranty time, from the original product. The replacement may include the use of functionally equivalent of refurbished units. Replaced parts will become the property of MT-Link.

Warranty does not cover damage caused by physical abuse, accident, natural disaster, or use which is different from the MT-Link’s advice and instructions.

Warranty is valid only if the original receipt is issued by an authorized reseller. Provided information must contain: place of purchase, date of purchase, and model number of products. MT-Link reserves the right to refuse warranty service if this information has been removed, altered or is missing since the product was first purchased from a reseller. The information contained herein is subject to change without notice.

Warranty Period

MT-Link offers an 12-month brand warranty on all its products purchased through the authorize reseller.

Warranty is valid for 12 months from the date of purchase.

Things you should know

The seller will provide you with the address of the Karachi warranty centre.

You will need to send the product to the warranty centre, adhering to MT-Link’s policies.

The warranty process typically takes 25-30 days.

After the warranty process is completed, the team will return the repaired or replaced product to the address you provided.

Packaging and Accessories

To claim the warranty, it’s essential to retain the original packaging of the product, including the box in which the product was delivered.

You must also keep all the accessories that were included in the package.

Note

The warranty will not be applicable in cases of dead, burn, Water damage & damage due to mishandling or breaking of the product.

The warranty will also not apply if the product is missing any of its original accessories.

Customers should ensure they comply with these terms and conditions when seeking warranty support for MT-LINK products purchased from the mtlink.com

 

Service Centre.

MT-LINK TECHNOLOGIES CO.

HEAD OFFICE

109, 111 & 113 Elahi Centre Preedy Street Sadar Karachi, Pakistan

Email. support@mt-link.com